Tensator is a global leader in queue management solutions, digital signage, and customer journey analytics. The company was founded in 1881 and has since then been providing innovative solutions to help businesses improve their customer experience. Tensator has a presence in over 120 countries and serves a wide range of industries, including retail, transportation, healthcare, and hospitality.
One of Tensator's core offerings is its queue management solutions. These solutions help businesses manage customer flow and reduce wait times, leading to improved customer satisfaction. Tensator's queue management solutions include virtual queuing, which allows customers to join a queue remotely and receive updates on their wait time, and physical queuing, which uses barriers and signage to guide customers through the queue.
Tensator also offers digital signage solutions that help businesses communicate with customers in a more engaging and effective way. These solutions include digital displays, kiosks, and wayfinding systems that can be customized to meet the specific needs of each business. Tensator's digital signage solutions can be used to display promotional messages, provide directions, and even entertain customers while they wait.
In addition to queue management and digital signage, Tensator also provides customer journey analytics. This service helps businesses track customer behavior and identify areas where they can improve the customer experience. Tensator's customer journey analytics can be used to measure customer satisfaction, identify bottlenecks in the customer journey, and optimize the customer experience.
Tensator's solutions have been used by some of the world's leading brands, including Walmart, Heathrow Airport, and the NHS. The company has won numerous awards for its innovative solutions and commitment to customer service. Tensator's mission is to help businesses create a better customer experience, and it has been doing so for over 140 years.
